Job Purpose: A Quality Assurance (QA) Specialist plays a crucial role in ensuring that products and services meet established quality standards.
Responsibilities:
Develop and implement quality assurance policies and procedures.
Conduct routine inspections and quality tests to ensure compliance with standards.
Bachelor’s degree in Quality Management, Business Administration, Sports Management, or a related field.
Document quality assurance activities and create audit reports.
Make recommendations for improvement based on audit findings.
Create training materials and operating manuals.
Collaborate with other departments to ensure quality standards are met.
Maintain records of quality assurance activities and outcomes.
Requirements:
Proven 3 years of experience as a Quality Assurance Specialist preferably in the sports, fitness, hospitality, or facility management industries.
Working knowledge of quality assurance tools, methods, and concepts.
Solid knowledge of relevant regulatory standards.
Excellent communication skills, both verbal and written.
Strong attention to detail and data collection and analysis skills.
Relevant training and/or certifications as a Quality Assurance Specialist.
Skills:
Problem-solving and Analytical mindset with the ability to interpret data and identify trends.
Ability to work independently and as part of a team.
Strong organizational and time management skills.
Proficiency in using quality assurance software and tools.